Senior Product Designer
Carnegie Learning
February 2023 — June 2025 (Laid off as part of 15% workforce reduction)

Owned the end-to-end design process for several core user workflows within a nationwide K–12 edtech platform, improving customer satisfaction and usability throughout the product.

Developed a Figma design system that cut design debt, ingrained WCAG 2.1 accessibility compliance, improved design consistency, and reduced design time by 30%.

Crafted high-fidelity Figma prototypes to simulate user flows and accelerate design validation.

Mentored and trained two junior designers, leading to one promotion and improved team design quality.

Collaborated daily with PMs and developers to refine designs and ensure timely feature delivery within Agile sprint timelines.

Experimented with AI-powered design tools like Framer, Cursor, and Figma Make to accelerate ideation and prototyping.
Product Designer
Sago
March 2021 — February 2023

Owned end-to-end design for the flagship B2B platform, modernizing UI and boosting CSAT scores for key accounts.

Conducted in-depth user research that improved user flows and prioritized features, increasing user satisfaction.

Developed a comprehensive design system that improved handoff efficiency by 35% and enhanced design consistency.

Worked daily with Project Manager, stakeholders, and developer team to define, plan, and execute designs in Agile sprints.
Freelance UI/UX/Product Designer
John Calkins Design
July 2014 — February 2023

Delivered tailored UI/UX solutions for clients ranging from the Smithsonian to tech leaders, enhancing digital engagement by over 30%.

Designed engaging Smithsonian web experiences with intuitive navigation to improve accessibility and digital storytelling.

Developed a scalable design system for Avid Technologies that streamlined development and improved UI consistency.

Crafted dozens of responsive websites, achieving rapid design turnarounds and enhanced user experience.

Implemented mobile-first design strategies to optimize web interactions across devices.
UI & Graphic Designer
Precision Door Service
October 2013 — March 2021

Designed an in-house fleet management tool used by 60+ franchises, streamlining vehicle tracking, service call reporting, and payroll processes.

Managed creative initiatives for 100+ franchises, overseeing website design, motion graphics, and print advertising.

Established brand guidelines to ensure cohesive creative output across all franchises.
Designer / Account Manager
MTN Advertising
May 2012 — October 2013

Led a creative team to deliver award-winning advertising campaigns.

Managed key client accounts, driving campaigns that aligned with marketing goals and increased client engagement.

Delivered creative solutions that elevated client brands, winning industry awards and recognition.
Communications Specialist
CareerSource Brevard
March 2009 — May 2012

Partnered with the Communications Director to design impactful fliers, brochures, presentations, and annual reports.

Oversaw and engaged with audiences on Facebook and Twitter that strengthened brand's online presence.

Created and managed an efficient art process that streamlined and expedited internal design requests.

Produced diverse, high-quality materials to support communication goals and outreach efforts.